RESOURCES

FAQ

What kinds of businesses do you provide systems for?
We have systems for grocery, restaurant, nail and specialty retail businesses.
What types of restaurants do you handle?
UP SOLUTION has products for food court/mall restaurants, corporate/hospital cafeterias, family style dining rooms, fine-dining restaurants and nightclubs.
What types of retail businesses do you handle?
UP SOLUTION has products for small to medium sized specialty retail businesses, whether they are solo stores or part of a multi-store enterprise.
What types of grocery stores do you handle?
UP SOLUTION has products for small liquor/convenience stores to expanding, multi-store independent grocers.
Does UP SOLUTION provide leasing?
UP SOLUTION works with a handful of leasing companies, or we will gladly work with yours. We will leave the financing specialists to do their thing, while we concentrate on your POS system.
Can UP SOLUTION set me up to handle credit, debit and gift cards over the Internet?
Sure; depending upon the processing company you have selected, we can integrate these functions into your POS system for quick and easy authorizations and settlements.
What if I have an emergency?
UP SOLUTION is a service company. We have a service fleet, service dispatchers, a parts warehouse, and years of experience supporting vital computer systems. We have 24/7 on-call technicians, and the ability to do remote support.
Does UP SOLUTION provide installation services?
We are set up to provide "turn-key" systems to clients; this means that we can complete almost any task that is involved in launching a new POS system. Of course, we will work with other individuals you may already rely upon, such as accountants, I.T. specialists, distributors, contractors, carpenters and technicians, etc.
Can UP SOLUTION provide installation services or support for a system that wasn't purchased from UP SOLUTION initially?
If it is determined that we can provide adequate services to you, we will gladly "adopt" you to maintain your systems and provide consultation and guidance.
How do I get a quote or bid?
Simply contact us by phone or email, and we'll consult with you about what your requirements are.
How fast can a system be installed?
Depending upon the complexity of your system, and our schedule, we can usually be pretty responsive.
Can I buy a system or some peripherals "in the box?"
Sure. If it is appropriate, we can sell you items with limited installation services and support.